JUN 2026 — PRESENT
IT Support & General Affairs @ PT Docotel Teknologi Informasi
Supported users with system and hardware issues, deployed internal tools, trained non-IT staff, and kept daily operational documentation organized.
Portofolio / 2026
Personal
Portofolio
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IT Support & General Affairs professional focused on dependable technology, responsive user support, and organized day-to-day operations.
IT Support
& General Affairs
& General Affairs
The person teams call when things need to work.
I support people, devices, systems, and daily office operations. My experience includes troubleshooting hardware and software, deploying and training users on internal systems, organizing documents, and helping teams keep their work moving smoothly. I also bring web development and design skills when a process needs a better digital solution.
02 / Experience
How I support people and operations.
NOV 2025 — MAY 2026
Information Technology Intern @ BPMP Kep. Bangka Belitung
Supported internal technology needs, handled user issues, and helped maintain reliable systems and office workflows.
FEB 2025 — JUN 2025
Information Technology Intern @ PT Dok & Perkapalan Air Kantung
Deployed internal tools, trained non-IT staff, organized physical and digital documents, and translated operational needs into practical web solutions.
OCT 2021 — JAN 2022
Software Testing Support @ PT EBconnection Indonesia
Monitored application flows, identified bugs, created daily reports, and supported application installation and updates.
03 / Selected work
Things I have built.
Web development
General Affair System
Developed a web-based general affair system for PT DTI, monitoring operational requests and approvals, streamlining internal processes.
Web development
E-Facility System
Colaborate with the IT Intern team to re-develop a web-based facility management system for BPMP Kep. Bangka Belitung, streamlining facility requests and approvals.
IT support / networking
Deco Mesh Network Installation
Installed and configured a multi-node Deco Mesh network for reliable office-wide Wi-Fi coverage across multiple floors.
IT support / Microsoft 365
Clara Email Auto-Reply
Configured Clara Email auto-reply rules in Microsoft 365 for the business team, helping incoming messages receive a consistent and timely response.
Web development
Smart Parking System
License plate recognition, QR entry, and automated parking payment prototype.
Web development
Shipyard Facility Monitoring
Real-time monitoring for shipyard facilities and maintenance status.
Automation
Material & Service Monitoring
Purchasing workflow tracker with automated reporting documents.
UI / UX design
Food Ordering App
Intuitive food ordering experience focused on clarity and accessibility.
UI / UX design
Waves Babel App
Platform concept connecting Bangka fishermen and local MSMEs with customers.
Graphic design
M-Steel Truss Campaign
Product-focused social content with a direct benefit-led visual direction.
04 / Skills
A toolkit for reliable workdays.
IT Support
Hardware, software, Windows, macOS, networks, troubleshooting
General Affairs
Document control, office support, coordination, administration, reporting
User Support
System deployment, user training, issue handling
Software Testing
Manual testing, bug reports, monitoring, documentation
Web Development
HTML, CSS, JavaScript, PHP, Laravel, MySQL, AI, Codex, Claude
Soft Skills
Problem solving, teamwork, adaptability, communication